Loaded Commerce stands behind its product with support and patch update access for all 6.3/6.4 and 6.5 purchases as long as your hosting environment meets the minimum requirements. 6.5 is not a patch or free upgrade from 6.4 and requires an upgrade purchase.
Live Chat Service hours for cart support are M-F 9:00 am - 6:00 pm Eastern Time. All Chats in English Only.
When live chat is closed, please email firstname.lastname@example.org with your order number. We do not support local installs, Window server installations, custom templates, third party addons or other languages.
The CRE Loaded Pro Patch and Support Pack gives you access to:
The CRE Loaded B2B Patch and Support Pack gives you access to:
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