Customer Service Manager

The Loaded Commerce Customer Service Manager is a major combination of handy customer service features allowing you to track and manage customer service issues directly from your Loaded Commerce admin.

The Loaded Commerce Customer Service Manager features include:

• Full featured ticketing system
• One way private messaging from store admins to customers
• Change customer passwords
• Skype Call
• Chat Buttons
• Admin notes
• Backup/Restore for all CSMM related database tables
• More than 30 configuration values!

Customer Ticket view

Admin menu

Admin List view

Admin Ticket Update View